Terms & Conditions
General information
True Friend Aps
Søndervangsvej 20
2600 Glostrup
CVR no.: 42719587
Email: kasijesper@superbrand-jewelry.net
Return
You must send your order back without undue delay and no later than 14 days after you have exercised your right of cancellation. You must bear the direct costs in connection with the return. When returning, you are responsible for the item being properly packed. You must attach a copy of the order confirmation. Shipping will go faster if you also complete and attach our cancellation form.
You bear the risk for the item from the time of delivery of the item until we have received it back.
We do not receive packages sent by cash on delivery.
Condition of the item upon return
You are only liable for any deterioration in the value of the goods which is due to handling other than what is necessary to determine the nature, characteristics and way of functioning of the goods. In other words, you can try the product as if you were trying it on in a physical store.
If the item has been tried on in addition to what is described above, it is considered used. Which means that if you cancel the purchase, you will only get a part or none of the purchase amount back, depending on the commercial value of the item at the time of receipt - of the return. In order to receive the full purchase amount back, you must test the product without actually using it.
Refund
If you regret your purchase, you will of course get the amount you paid us back.
In the event of a decrease in value for which you are liable, this will be deducted from the purchase amount.
When exercising the right of withdrawal, all payments received from you, including delivery costs (excluding extra costs resulting from your choice of a different form of delivery than the cheapest form of standard delivery that we offer) will be refunded without undue delay and no later than 14 days from the date, where we have received notification of your decision to exercise the right of withdrawal. Refunds are made with the same means of payment that you used for the original transaction, unless you have expressly agreed to something else.
We can withhold the refund until we have received the item back, unless you have provided documentation that you have returned it before then.
Personal data policy
In order for you to enter into an agreement with us and shop on our website, we need the following information about you:
Name
Address
Telephone number
Email address
Information about what you have purchased
We process your personal data for the purpose of being able to deliver the product to you and to be able to process inquiries regarding your purchase. The processing takes place according to the rules in our personal data policy for True Friend Aps. Here you can read more about how your information is processed, when it is deleted and what rights you have as a registered user.
Cookie and Privacy Policy
Introduction to our website
When you visit our website, information about you is collected that is used to customize and improve our content and to increase the value of the ads displayed on the site. If you do not want information to be collected, you should delete your cookies (see instructions) and refrain from further use of the website. Below we have elaborated on what information is collected, its purpose and which third parties have access to it.
Cookies and cookies
The website uses “cookies”, which is a text file that is stored on your computer, mobile or similar for the purpose of recognizing it, remembering settings, performing statistics and targeting ads. Cookies cannot contain malicious code such as viruses.
It is possible to delete or block cookies. See instructions: http://minecookies.org/cookiehandtering
If you delete or block cookies, ads may become less relevant to you and appear more frequently. You may also risk that the website does not function optimally and that there is content that you cannot access.
Personal data
In general
Personal data is any kind of information that can be attributed to you to one extent or another. When you use our website, we collect and process a number of such information. This happens, for example, when you access content, sign up for our newsletter, participate in competitions or surveys, register as a user or subscriber, use other services or make purchases via the website.
We typically collect and process the following types of information: A unique ID and technical information about your computer, tablet or mobile phone, your IP number, geographical location, and which pages you click on (interests). To the extent that you explicitly consent to this and enter the information yourself, we also process Name, phone number, e-mail, address and payment information. This will typically be in connection with creating a login or making a purchase.
Security and security
We process your personal data securely and confidentially in accordance with applicable legislation, including the Personal Data Regulation and the Data Protection Act.
Your data will only be used for the purpose for which it was collected and will be deleted when this purpose is fulfilled or no longer relevant.
We have taken technical and organizational measures to prevent your data from being accidentally or illegally deleted, published, lost, impaired or disclosed to unauthorized persons, misused or otherwise processed in violation of the law.
Purpose of use
The information is used to identify you as a user and show you the ads that are most likely to be relevant to you, to register your purchases and payments, and to provide the services you have requested, such as sending a newsletter. In addition, we use the information to optimize our services and content.
Storage period
The data is stored for the period permitted by law and we delete it when it is no longer needed.
The period depends on the nature of the data and the reason for storage. It is therefore not possible to specify a general time frame for when information is deleted.
Disclosure of information
Data about your use of the website, which ads you receive and possibly click on, geographic location, gender and age segment, etc. is disclosed to third parties to the extent that this information is known. You can see which third parties are involved in the section on “Cookies” above. The information is used for targeting advertising.
We also use a number of third parties to store and process data. They only process data on our behalf and may not use it for their own purposes.
Disclosure of personal data such as name and e-mail etc. will only take place if you consent to it. We only use data processors in the EU or in countries that can provide adequate protection for your data.
Access and complaints
You have the right to know what personal data we process about you in a common format (data portability).
You can also object to the use of data at any time. You can also withdraw your consent to the processing of your data. If the data processed about you is incorrect, you have the right to have it corrected or deleted. Inquiries about this can be made to: kasijesper@superbrand-jewelry.net. If you want to complain about our processing of your personal data, you also have the option of contacting the Danish Data Protection Agency.
If you no longer want us to process your personal data or if you want us to restrict the processing of your personal data, you can also send us a request to the above e-mail address.
Investment disclaimer
Investing involves risk and it is important that you carefully consider your financial goals and risk tolerance before making investment decisions.
The investments discussed in this document may vary in value and past performance is not necessarily indicative of future returns.
There is a risk that you may lose all or part of your investment. We therefore encourage you to consult an independent financial advisor who can assess whether an investment is suitable for your individual circumstances.
This document does not constitute a recommendation to invest and any decisions made on the basis of the information contained herein are at your own risk.
We accept no liability for any loss or damage that may arise from investments made on the basis of this document.
Publisher
The website is owned and published by:
True Friend Aps
Søndervangsvej 20
2600 Glostrup, Denmark
Phone:
Email: kasijesper@superbrand-jewelry.net